COVID-19 POLICIES &
rescheduling your event
DEAR COUPLES AND CLIENTS:
We want you to be aware of our availability before starting the process of rescheduling your event date. To make things easy we have created this guide including steps to rescheduling, our availability calendar for 2021, our rescheduling policy, new studio policies and links to wedding blogs providing advice to couples during this time.
contact your venue
You deserve to have your wedding day! Postpone your wedding date, do not cancel it. Contact your venue first and ask for dates they have available in 2021. Venues typically only book 1 wedding a day so it is important that they are consulted with first about a date change.
contact your vendors
Reach out to all your vendors and let them know the date options your venue provided. Ideally everyone should be available for at least one of those dates. Remember each vendor is a small business so each will have their own rescheduling policies.
Send an "unsave the date" to all your wedding guests.
Follow-up with a new save the date 12 weeks before your new date.
Send an official invitation 8 weeks before your date. Yay!
Send these digitally (free and eco-friendly) or via mail.
= not available
Please choose a date we have available.
You will need to sign a rescheduling addendum.
Your original retainer payment and any payments made are applied to your new event date.
Your payment due dates will remain on the same schedule outlined in your original contract.
You can put a soft hold on a 2021 date if you are unsure about rescheduling at this time. If someone else chooses that soft hold date you will be notified and will then have 48 hours to decide if you want to move forward with officially rescheduling or the date will be released to the other couple.
If rescheduling for a 2nd time, a rescheduling fee plus updated rates will apply.
We will be wearing masks and practicing social distancing while working in the studio, handling order pickups and deliveries + setup.
We are taking extra measures to sanitize our workspace, tools, decor and delivery vehicles.
All surfaces in the studio are wiped down and disinfected regularly.This includes our workspace, tools and any items used for designs.
All deliveries and setup will have an adequate amount of time between them to allow for cleaning and sanitizing.
wedding blogs you may find helpful:
Where are you located?Our studio is located in 7905-K Cessna Ave, Gaithersburg, MD 20879 where we conduct our design and consultations. We accept events all over DC, Maryland, and Virginia. We love to travel too!
Do you design events out of your local area?Absolutely! We are always up for a trip. We have designed events in Atlanta, Boston, Texas, Pennsylvania, and so much more.
What are your business hours?Our office hours are Monday - Friday, 9am to 5pm EST. Consultations are by appointment only.
How do I schedule a consultation?Simply complete the inquiry form and the questionnaire that follows. We'll be in touch once we have received responses to your questionnaire to schedule your consultation. Consultations are offered over the phone, in person or via video.
Is there a consulation fee?Your initial consultation is complimentary. If additional meetings are needed prior to booking our services, then we charge an hourly rate of $135. Once you have booked your event with us, we are happy to meet with you a couple more times at our studio or at your venue.
How long does a consultation typically last?It all depends on the details of your event. Since we like to fully understand your vision, we do not rush your consultation but give you the necessary time and attention needed. Most consultations last 1- 2.5 hours.
Do you have an event minimum?Yes, we require a minimum financial commitment of $10,000 for custom floral design. For less cost intensive budgets looking to have the Designs by Oochay look, we offer A La Carte services via our sister company www.bloomsbyoochay.com
How much should I budget for my florals/event design?There are many factors that influence cost. These include floral selections, seasonality, guest counts, scope and complexity of designs. A rule of thumb is to allocate 15-20% of the overall wedding budget towards florals. Note, this does not include linens, fabrications, lighting, drapery, or rentals
What do you require to secure our date and book with you?A non-refundable retainer of 25% of your total contract price and a signed agreement is required to secure your date and begin production of your event. Final payment is due 30 days prior to your event date.
What forms of payment do you accept?We accept all major credit cards, check, cash, and money order. We understand there are a lot of event/wedding related expenses. We offer flexible payment plans, which can be monthly, bi-weekly, or whatever works for you. To enable us receive your florals, supplies, rentals in time for your event. Balance must be paid in full 30 days prior to your event.
How many events do you take on per day?Since we are a full service floral & event design company with a production team, we have the ability to provide individual services to multiple events per day. Each event is staffed with a lead designer and assistants to enable us fully execute each event flawlessly.
Who would you consider your ideal client?We love clients who are flexible and open to trying new concepts. We work best with clients who give us the freedom to be creative. Clients who trust our professional opinion in letting us design what works best for their event and budget.
How do we begin the process for you to design our event?Wonderful! First, fill out the contact form so we can gather some details about your event and verify our availability. Next, you'll receive a questionnaire emailed to you, upon receipt of your responses, we will contact you to schedule a complimentary consultation. During your consultaion we want to get to know you! We will listen to your vision, then discuss your event aesthetics, and budget. We can't wait to get started!